The challenge
A large resources company wanted to:
- Understand the mental health and well-being profile of its workforce to help direct priorities and resources, and
- Evaluate the effectiveness of the activities undertaken to execute the well-being strategy.
Our approach
After a review of the literature on measuring well-being and mental health, we conducted a mixed-mode state-wide survey (online, intercept self-administered and hard copy).
The combined survey methodologies achieved a 60% response rate. This response rate is considered excellent under any circumstances and is particularly remarkable, given the diversity of the workforce.
The outcome
The project highlighted key issues. The mental health and well-being survey identified at-risk groups and the factors contributing to higher risk profiles and debunked urban myths around well-being. The results of this landmark study were well received and will help to fine-tune the company’s well-being strategy.